Repairs
Request a repair in your home or report a communal repair. How to handle odd jobs and small repairs.
Our Repairs team are focusing on essential maintenance, safety checks and emergency repairs only to avoid going in to people’s homes where we don’t have to. Please do your bit and only telephone our Repairs Service if it is an emergency. Please report repairs by telephone only, not online. If you or anyone else in your household is self-isolating, please inform our staff when you report your repair so that we can plan to deliver the repairs appropriately.
Call the emergency repairs team on: 0800 694 3344
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Communal repairs
A communal repair is work required on internal or external parts of a building that is shared with all residents of a block or estate.
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Emergency repairs
If the problem poses a danger to your health or security you should call Housing Direct
Related information
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Starting your council tenancy
Welcome to your new home! If you have any questions about your property, please contact your New Tenant Liaison Officer at your local Area Housing Office
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Comments and complaints
We are committed to providing excellent services to all residents and we believe the best way to do this is to listen to your views.