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Request a repair online
If you are a council tenant, you can request to have non-emergency repairs done in your home using our online form
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Communal repairs
A communal repair is work required on internal or external parts of a building that is shared with all residents of a block or estate.
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Emergency repairs
If the problem poses a danger to your health or security you should call Housing Direct
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Damp and mould
Damp and mould can increase the risk of respiratory illness. Find out what you can do if you have damp and mould in your home.
Related information
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Starting your council tenancy
Welcome to your new home! If you have any questions about your property, please contact your New Tenant Liaison Officer at your local Area Housing Office
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Complaints and feedback
We aim to provide a good service to everyone, but things can go wrong. If this happens, we want to know about it so that we can put it right.