Repairs you are responsible for

Tenants and leaseholders

Tenants and leaseholders are responsible for:

• skirting boards
• doors and catches inside your home, including cupboards
• door and window frames inside your home (architraves)
• glazing inside your home
• bath panels
• toilet seats
• plugs and chains to sinks and baths
• curtain rails and pelmets
• decorations and finishes
• doors and drawers of kitchen units
• letter boxes (you must contact us before changing or repairing your letter box)
• items you, your family or visitors have damaged
• repairs to any improvements you have carried out
• light bulbs and fluorescent tubes
• tap washers
• plumbing for washing machines and dishwashers, unless they were fitted by the council
• changing locks because of lost keys

Leaseholders only 

Leaseholders are also responsible for:

• electrics inside your home, including your doorbell
• independent central heating system, heaters, and fires
• floorboards and tiles
• partitions inside your home
• plasterboard and plastering
• repairs to the entrance door to your home (you must contact us before changing or repairing the entrance of your door)
• chimney sweeping

If we carry out your repair

We may charge you if we carry out your repair and it is your responsibility.

Help with repairs 

You may be able to get help with small jobs around your home through the handypersons scheme.