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Payments unavailable on Sunday 9 November, 10am to 2pm

Due to essential maintenance on our payment systems, you will not be able make any payments online or by phone on Sunday 9 November between 10am to 2pm.

This means you won’t be able to pay for things like council tax, rent or parking penalty charge notices (PCNs) through our website or using our automated payment line (020 7527 8000). 

If you need to make a payment, please do it before or after this time. We are very sorry if this affects you.

 

 

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Repairs and estate management

Request a repair, report communal repairs, find out how your estate is managed.

  • Communal repairs

    A communal repair is work required on internal or external parts of a building that is shared with all residents of a block or estate.

  • Request a replacement key fob

    If you are not the tenant or leaseholder, please ensure you have permission to complete this form on their behalf.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.

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