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Improvements to the website and search

We’ve made some improvements to our website to make it quicker and easier to find what you need when visiting. 

This is first in a series of improvements to online services, so we'd love to know what you think of these changes and whether they have helped you do what you needed to do today. We’ll use this feedback to continue to improve things in the future.   

Complete a short survey to let us know what you think – it should take no more than five minutes to complete. Thank you for your help. 

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Contact us

You can get in touch with us online, by phone or in person.



Many tasks are quicker to do on this website.

Use the homepage, services tab in the options above, or search the website to find the service you need.

Popular services

Call us

  • 020 7527 2000
  • Lines are open Monday, Tuesday, Thursday and Friday 9am to 5pm and Wednesday at 10am to 5pm.

Out of hours emergencies

We can only deal with council emergencies out of hours if it is a danger to health or safety.

If the emergency or crisis is life threatening, call 999.

For non-emergencies call the police on 101, for medical advice call the NHS on 111 or visit NHS 111 online.

Visit us

If you are unable to access services online or by phone, you can visit our customer centre.

Comments or complaints

We want to provide a good service to everyone, but things can go wrong. If this happens, we want to know about it so that we can put it right.

Make a complaint

British Sign Language Interpreting Services

Deaf people that use British Sign Language (BSL) can call Islington Council using BSL Live for free.