Contact us
Our contact centre at 222 Upper is closed for general inquiries, please do not visit as we will not be able to provide face-to-face support. However, our service is available for emergency cases, only.
You can access, contact and pay for services through this website. Use the links below or navigate to the home page to find the service you need, or call us on 020 7527 2000, Monday, Tuesday, Thursday and Friday from 9am to 5pm and on Wednesdays from 10am to 5pm.
Our Minicom number is 020 7527 1900.
We apologise for any inconvenience caused.
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General enquiries
You can contact us with anything general using our general enquiries form
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Comments and complaints
We are committed to providing excellent services to all residents and we believe the best way to do this is to listen to your views.
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Change of circumstance
Use this form to contact us change in circumstance
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Visiting our offices
Details of our main offices and the services they house
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Website feedback
Tell us what you think of our website
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Christmas opening times
Find opening times and service changes over Christmas and the New Year