Contact us

It is quicker and easier to complete the following tasks online:

• pay your council tax
• set up a direct debit for council tax
• check if you are entitled to and apply for a council tax discount
• buy or renew a parking permit
• pay a parking ticket
• find out about a planning application
• reserve or renew a library book
• find out your rubbish collection day
• report a missed collection
• request a bulky waste collection
• request a repair to your property
• report anti-social behaviour including noise pollution
• report any street cleansing issues

My eAccount

For some services, you will be asked to set up a My eAccount. This allows you to view and manage your council tax, parking, Islington housing rent and local benefits like housing benefit or council tax support, plus much more, in one place.

General enquiries

Please use the contact us about council tax form for any council tax enquiries.

You can contact us with anything general using our general enquiries form.

If you wish to make a formal complaint about unsatisfactory service from the Council, please use the complaints form. 

By phone

9am to 5pm

Tel: 020 7527 2000

Minicom: 020 7527 1900

Video conferencing services for residents who are deaf/hearing impaired are available. Community language interpreters can be accessed by telephone.

Visit us in person

Islington Customer Centre
222 Upper Street
London, N1 1XR

Monday-Friday, 9am-5pm
(excluding Bank and public holidays)