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Report a street cleaning problem

You can help us keep our streets clean by reporting dog fouling, fly tipping, fly posting, graffiti, street littering and full litter bins.

Love Clean Streets app

You can report issues online using the Love Clean Streets app, which is available for free for iPhone, Android and Windows Phone from the app store.

The app allows you to report environmental issues like: 

  • dog fouling
  • fly-posting
  • fly-tipping
  • graffiti
  • overflowing bins 

and more, from your mobile phone or tablet.

Once we receive your report, we will get someone down to deal with the problem, and we’ll keep the app updated with our progress. We’ll even add a photo to show the issue has been resolved.

Download the app



Other ways to report it

  • logging into or signing up for a My eAccount 
  • calling 020 7527 2000 (minicom: 020 7527 1900)

We aim to remove fly-tipped waste from public land within 24 hours of being told of it. We remove all abusive and racist graffiti within 24 hours. Most other types of graffiti will be removed within five working days. 

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  1. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.