Comments and complaints
We are committed to providing excellent services to all residents and we believe the best way to do this is to listen to your views.
Due to the Coronavirus, the councils ability to deliver a complaint service within the agreed timescales may be impacted.
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Report anti-social behaviour
Use this form to report anti-social behaviour
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Make a formal complaint
Use this form if you wish to make a formal complaint about service you have received from us.
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General enquiries
You can contact us with anything general using our general enquiries form
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Leave a comment
Use this form if you wish to leave a comment about a service you have received from us. Please note this form is not for making a formal complaint.
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Adult Social Services complaints process
We in Adult Social Services have a one-stage complaints procedure
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Children's social care complaints process
Children's Social Care Services is responsible for safeguarding and promoting the welfare of children in need and children in care.
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Make a complaint about a Councillor
Any alleged breach of the code of conduct is dealt with by the council's Standards Committee