Comments and complaints
We are committed to providing excellent services to all residents and we believe the best way to do this is to listen to your views.
-
Report anti-social behaviour
Use this form to report anti-social behaviour
-
Make a formal complaint
Use this form if you wish to make a formal complaint about service you have received from us.
-
The complaints process
The council operates a two-stage complaints procedure.
-
General enquiries
You can contact us with anything general using our general enquiries form
-
Leave a comment
Use this form if you wish to leave a comment about a service you have received from us. Please note this form is not for making a formal complaint.
-
Adult Social Services complaints process
We in Adult Social Services have a one-stage complaints procedure
-
Children's social care complaints process
Children's Social Care Services is responsible for safeguarding and promoting the welfare of children in need and children in care.
-
Make a complaint about a Councillor
Any alleged breach of the code of conduct is dealt with by the council's Standards Committee