Comments and complaints
We are committed to providing excellent services to all residents and we believe the best way to do this is to listen to your views.
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Make a formal complaint
Use this form if you wish to make a formal complaint about service you have received from us.
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General enquiries
You can contact us with anything general using our general enquiries form
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Leave a comment
Use this form if you wish to leave a comment about a service you have received from us. Please note this form is not for making a formal complaint.
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Adult Social Services complaints process
We in Adult Social Services have a one-stage complaints procedure
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Children's social care complaints process
Children's Social Care Services is responsible for safeguarding and promoting the welfare of children in need and children in care.
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Make a complaint about a Councillor
Any alleged breach of the code of conduct is dealt with by the council's Standards Committee