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  3. Repairs and estate management

Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Estate management

Estate services, such as cleaning communal areas and communal garden management are paid for by homeowners through their service charges and tenants through their rent.

We aim to pitch the level of service at a level affordable to all our residents whilst providing a decent environment to live in.

The types of services offered are tailored to meet the needs of an individual estate. If there is a Tenant Management Organisation on your estate, they may have taken on some of the maintenance duties. If you live in a Partners for Islington managed property, they adhere to the same standards as a Islington Council run estate.

If you have a query about, how your estate is maintained you can contact Housing Services.

  • Caretaking and cleaning

    The council provide the caretaking and cleaning services to the blocks and communal outside areas that it owns and manages.

  • Trees and communal gardens

    How we maintain communal gardens and trees on council housing estates

  • Estate inspections

    The Estate Services team will inspect each estate several times over a 12 month period for cleaning and safety and repairs standards in communal areas

  • Concierge schemes

    Concierges provide improved security for residents and visitors to the area

  • Thriving Neighbourhoods

    Transforming shared spaces on estates and their immediate vicinity across Islington

  • Communal heating

    Find out how communal heating works and how you pay for it compared to heating individual homes.

  • Heat meters

    We are installing heat meters for properties in blocks with communal heating to help reduce waste and bills for tenants and leaseholders

  • Snow clearance and gritting on estates

    How we keep estates clear of ice and snow in the winter

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.