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Local council elections - Polling day tomorrow (Thursday 7 May)

Here’s what you need to know to vote in person on Thursday 7 May.

  • Polling stations are open 7am to 10pm - check your poll card or the 'Where do I vote?' website for yours
  • Bring photo ID - you cannot vote without an accepted form of ID
  • You do not need your poll card - if you are registered, you can vote
  • All our polling stations are wheelchair accessible and staff are there to help
  • If you have a disability, let us know now if you need anything else to help you vote at your polling station

Read all you need to know on our local council election 2026 page.

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Emergency repairs

If the problem poses a danger to your health or security you should call Housing Direct

Sometimes emergency repairs are needed outside office hours. If a repair is very urgent (for example, it is a danger to health and safety or security) and cannot wait until the next working day, you can call the Housing Direct emergency service.

080 0694 3344

We may carry out a temporary repair until we can carry out a full repair during normal working hours.

Problems that need emergency repairs

  • A leak - if the water cannot be turned off or the leak contained in the case of a severe leak or burst pipe.
  • A leak - if it is affecting the electrics or another property.
  • Dirty water coming up from plug holes, toilets or other drainage.
  • Broken glass that is a danger to anyone's health or safety.
  • Someone can easily get into your home (broken locks).
  • No electricity.
  • An unsafe electrical fitting that is sparking or smoking, or there is bare wiring
  • No cold, clean drinking water at all.
  • No central heating during winter.
  • You are trapped in a lift in a housing block.
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