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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Where to find your rent account number

Where can I find my rent account number?

Your rent account number is nine digits long and starts with a '1' or a '0'. 

You can find your rent account number on your housing payment card.

Housing payment card

You can also find it on a rent statement in the top left of the page.

Rent statement

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.