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Payments unavailable on Sunday 9 November, 10am to 2pm

Due to essential maintenance on our payment systems, you will not be able make any payments online or by phone on Sunday 9 November between 10am to 2pm.

This means you won’t be able to pay for things like council tax, rent or parking penalty charge notices (PCNs) through our website or using our automated payment line (020 7527 8000). 

If you need to make a payment, please do it before or after this time. We are very sorry if this affects you.

 

 

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Contact us

You can get in touch with us online, by phone or in person.

 

Online

Many tasks are quicker to do on this website.

Use the homepage, services tab in the options above, or search the website to find the service you need.

Popular services

Call us

  • 020 7527 2000
  • Lines are open Monday, Tuesday, Thursday and Friday 9am to 5pm and Wednesday at 10am to 5pm.

Contact us online

Send us a message and we'll get back to you as soon as we can.

General enquiries

Out of hours emergencies

We can only deal with council emergencies out of hours if it is a danger to health or safety.

If the emergency or crisis is life threatening, call 999.

For non-emergencies call the police on 101, for medical advice call the NHS on 111 or visit NHS 111 online.

Visit us

If you are unable to access services online or by phone, you can visit us at one of our Access Islington Hubs.

Comments or complaints

We want to provide a good service to everyone, but things can go wrong. If this happens, we want to know about it so that we can put it right.

Make a complaint

British Sign Language Interpreting Services

Deaf people that use British Sign Language (BSL) can call Islington Council using BSL Live for free.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.