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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

Rubbish bins icon

Recycling and rubbish container guide

Which containers to use for your recycling and rubbish.

Communal bins

Most estates have communal recycling bins. These are large mixed recycling bins for putting loose, unsorted recyclable materials in.

We keep the recycling bins locked to help prevent things that cannot be recycled being put into them. Open bins can attract large bags full of general rubbish, builders’ rubble and other waste that we cannot recycle. 

If you are a landlord and want to help avoid contamination in recycling, we've provided information including posters, leaflets and communication advice for your tenants.

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