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Some library computers are not available

We are replacing all public computers in our libraries during February and March. While we install the new computers, they will not be available on some dates. Check when computers will not be available at your library. Thank you for your patience while we make these improvements.

Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Computers, internet and wifi

How you can access computers, the internet and other services at local libraries.

Computers

All of our libraries have public computers that you can access for free, and they have Microsoft Office software that you can use. You just log-on using your library membership number and your PIN number.

Staff can give you help to use our public computers. You can also book a longer, ‘one-to-one’ session (up to 30 minutes) if you are new to using a computer or if you need help with getting online.

Some computers currently not available

We are replacing all public computers in our libraries during February and March. While we install the new computers, they will not be available at:

  • N4 Library – Monday 9 February to Tuesday 10 February 
  • Finsbury Library – Thursday 12 February to Friday 13 February
  • Cat and Mouse Library – Monday 16 February
  • Archway Library – Wednesday 18 February to Thursday 19 February
  • North Library – Monday 23 February to Tuesday 24 February
  • Mildmay Library – Thursday 26 February to Friday 27 February
  • West Library – Monday 2 March to Tuesday 3 March
  • Lewis Carroll Library – Thursday 5 March to Thursday 5 March
  • South Library – Friday 6 March to Monday 9 March

Fewer computers will be available than usual at Central Library, on Monday 2 February to Friday 6 February. 

Thank you for your patience while we make these improvements.

Get help with your own device

If you need help using your smartphone, tablet or digital camera, you can get free, one-to-one support at Central Library.

Internet access and WiFi

There is free internet access using Internet Explorer or Chrome on the library computers or use the free WiFi on your smart phone or tablet.

Printing and photocopying

You can print in colour or black and white (there is a charge for this) or scan to a USB stick for free. Check printing charges. 

Free mobile data SIM cards

As part of the National Databank scheme, we can help you get online with free mobile data SIM cards. The SIM cards have mobile data, minutes and texts allowances.

You can qualify for a card if you are over 18, from a low-income household and either you:

  • have no access or insufficient access to the internet at home or when away from home
  • cannot afford your existing monthly contract or top-up
  • receive benefits, either means-tested or Universal Credit, Pension Credit, Housing Benefit or Jobseekers Allowance - you must bring official proof of this.

Three different packages are available from Virgin Media 02, Vodafone and Three. You will not be asked to enter into a contract and will not need to pay any money to keep the SIM open.

Contact any of the following libraries for information:

Acceptable use policy

Please see our acceptable use policy on using public access computers, Wi-Fi and accessing the internet in our libraries.

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