Coronavirus support and information (Last updated Thursday 14 January)

Coronavirus cases are very high. We must work together to protect our loved ones and the NHS

We are here for you, if you or someone you know needs support

Find out what the council is doing to help keep you, your family and our community safe

Please stay at home if you or anyone in your household has coronavirus symptoms, and book a test

To stop the spread of the virus, we have made some changes to council services

Find out about more about the latest restrictions by visiting GOV.UK

Computers internet and wifi

Computers

All of our libraries have public computers that you can access for free, and they have MS office software that you can use. You just log-on using your library membership number and your PIN number.

Internet access and wifi

There is free internet access using Internet Explorer or Chrome on the library computers or use the free wifi on your smart phone or tablet. You can print in colour or black and white (there is a charge for this) or scan to a USB stick for free.

IT help

Staff are available for quick help and troubleshooting. You can also book a longer one to one session if you are new to using a computer or smart device or if you need help with getting online, using an online form etc.

Please see our ‘Acceptable Use Policy’ on using public access computers, Wi-Fi and accessing the internet in our libraries.

In this section

Acceptable Use Policy for information technology resources and Internet access

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We try to telephone residents if they are experiencing an emergency. Please provide a telephone number in case we need to contact you to follow up on your query.
Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.

Your local libraries

Where we are, opening times, what you can borrow, computing facilities, study spaces and events

Coronavirus support and information (Last updated Thursday 14 January)

Computers

Internet access and wifi

IT help

In this section

Related information

Your local libraries