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Computers, internet and wifi

How you can access computers, the internet and other services at local libraries.

Computers

All of our libraries have public computers that you can access for free, and they have Microsoft Office software that you can use. Log on using your library membership number and your PIN number.

Staff can help you use our public computers. You can also book a longer, one-to-one session if you are new to using a computer or if you need help with getting online. These last up to 30 minutes.

Get help with your own device

If you need help using your mobile, tablet or digital camera, you can get free, one-to-one support at Central Library.

Internet access and WiFi

You can get free internet access by:

  • using the library computers
  • connecting to the WiFi on your smart phone or tablet

Print, scan and photocopy

You can use the library to: 

  • print documents
  • photocopy documents
  • scan documents to a USB stick

Printing and photocopying can be in colour, or black and white. 

Printing

You can print:

  • from a library computer
  • from your own device (mobile, laptop or tablet) using Princh

Read the instructions to print from your own device.

Princh is for printing only, not scanning or photocopying.

Charges 

There is a charge for printing and photocopying. Check printing and photocopying charges.

Free mobile data SIM cards

As part of the National Databank scheme, we can help you get online with free mobile data SIM cards. The SIM cards have mobile data, minutes and texts allowances.

You can qualify for a card if you are over 18, from a low-income household and either you:

  • have no access or insufficient access to the internet at home or when away from home
  • cannot afford your existing monthly contract or top-up
  • receive benefits, either means-tested or Universal Credit, Pension Credit, Housing Benefit or Jobseekers Allowance

Contact these libraries for more information:

Acceptable use policy

Read the acceptable use policy for using public access computers, Wi-Fi and accessing the internet in our libraries.

Accessibility

Read the Princh accessibility statement for printing from your own device.

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