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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Renew your loans

How to renew your library loans both online and in person.

Renew online

Go to the library account login page.

Log in

  1. Enter your library membership and PIN number.
  2. You will see a list of your borrowed items.
  3. Renew all items at once or choose individual items to renew.

Renewing eBooks or eAudiobooks

If you are renewing eBooks or eAudiobooks, please use BorrowBox.

Renew in-person

If you have any problem renewing online ring 020 7527 6900 during Central library opening hours or email HLCS@islington.gov.uk.

You can also renew at your nearest branch library. Please bring your membership card with you.

Conditions

  • You may not be able to renew an item if it has been reserved by someone else.
  • You can renew books, music items and DVDs without bringing them into the library, up to 10 occasions.
  • If you still want the item after renewing 10 times, you will need to bring the items into the library to be cleared and re-issued.
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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.