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What happens once you have applied for housing?

Once we have processed your application, we let you know how many points you have. We allocate housing based on need, not waiting time. So it is important that you let us know of any change of circumstances by keeping your details up to date.

How do I find out how many points I have?

If you use the online form to apply you will find out how many points you have been allocated immediately at the end of the form.

If you send us a paper application, we will write to you to let you know how many points you have been allocated within six weeks unless more information is needed to make an assessment.

What does the council check?

We will check whether you have registered with us for housing before, if you owe rent from another tenancy, if you have previously been evicted and whether anyone on your application owns or part owns a home.

If you live in a Housing Association property we will contact your housing association to confirm your tenancy details.

We need to make sure that your immigration status does not prevent us from giving you a tenancy.

Your details will be recorded on our database.

What documents will you need to provide?

If Islington Council considers you for housing, we will ask you to provide documents to prove:

  • your identity 
  • the identity of the people in your household 
  • that you have custody or legal guardianship for any children on your form 
  • that you live where you say you do

If you let us know that you have medical problems made worse by your housing circumstances we will send you a medical form to complete.

What happens next if I have the required number of points to be eligible for council housing?

If you have the required number of points you can start bidding for housing – letting us know you are interested in the properties we have available. You can do this through our Home Connections website.

If you are successful in bidding for a property you may have to provide proof of identity and address at short notice. We may also need to visit you at your home. If we request information from you and do not receive it within 48 hours of requesting it, you will not be offered the property you have bid for. 

Will I get updates from the council?

You will not generally hear from us. 

We will periodically write to you to ask if you still want to remain on the housing register. If you do not respond your application will be removed.

What should I do if my situation changes?

If any of your household or accommodation details change – for example if you move home, or have a child, or a member of your household leaves home – you must let us know using the change of circumstance form as soon as possible.

It is in your best interest that we consider your application on the basis of accurate and current information. If you accept a property offered on the basis of inaccurate or incomplete information, the offer will be withdrawn and you may be prosecuted. 

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  1. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.