Tenant Management Organisations (TMOs)

How to set up a TMO

Steps you need to take when setting up a TMO. 

Before setting up a TMO, you must take these steps: 

1. Form a resident group   
    
   You must bring together a group of tenants and leaseholders to talk about taking over some housing management. There must be at least 25 properties occupied by secure council tenants in the area the group want to manage.  
   
   
2. Get community support  
    
   The group must get the support of residents where they live. 
   
   
3. Conduct a ballot  
    
   The group must hold a secret ballot (like an election) of tenants and leaseholders in the area to make sure there is support for a TMO. The majority must vote ‘agree’ to start running a TMO. 
   
   
4. Participate in a ‘competency assessment’  
    
   The group must participate in a ‘competency assessment’. This is to demonstrate the TMO can manage the services. Members must show they have the skills and knowledge needed to be successful. An approved government assessor will do the assessment.  

Get help and support to set up a TMO