Annual service charges
The annual service charge includes services such as care-taking, day-to-day repairs and other charges such as building insurance premiums and ground rent.
Major works are conducted when larger maintenance, repair or improvement works are needed to a building or dwelling. These differ from day to day repairs as we must formally consult you about the works.
We have a seven year maintenance cycle, this means you should expect works to your property or block at least every seven years, or earlier if works are needed. We will only carry out necessary works, once we have conducted surveys.
Please contact Home Ownership for confirmation of works planned for your block on 020 7527 7715 or send an email to: email@example.com
If you have any questions about the consultation process, please call the major works consultation team on 020 7527 7811, 020 7527 7753 or 020 7527 7724.
If you have any queries about your major works charge, please contact your Major Works Collection Officer. You can telephone us on 020 7527 7715 or send an email to firstname.lastname@example.org.
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Set up service charge and major works direct debit
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Please have your leaseholder account number ready