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Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Pay for service charge or major works

There are a number of ways to pay your service charges quickly and easily.

How to pay

Direct debit 

The easiest way to pay your annual service charges and major works charges is by monthly direct debit. 

Download direct debit form

Read our instalment plan terms and conditions.

Online

Pay online now

Phone

Pay your service charges by phone, using a debit or credit card:

  • Freephone: 0800 694 3344. Line are open 8am to 8pm Monday to Friday, and 8am to 12 noon on Saturday.
  • Pay any time with the automated service: 020 7527 8000

Other options for major works

We have other payment options for major works and you can get a discount if you pay early.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.