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Animal welfare

The animal welfare service can give help or advice about the care of animals. The service also investigates complaints about stray dogs, dangerous dogs and animal cruelty.

All complaints are investigated in accordance with the Regulators’ Compliance Code and Enforcement Concordat. There is also a Public Protection Enforcement policy which you can view in related documents below.

How to report issues

Stray dogs

If you find a stray dog please contact 07825 098947 and we will arrange to collect the dog. Please note that outside of office hours we only collect dogs which have been confined. 

Dangerous dog behaviour

You can report your concerns about dangerous dog behaviour to the police on 101. Alternatively, you can contact the animal welfare department on 020 7527 3222 or email

Animal cruelty or neglect

To report an animal that may have been abandoned in a property, or a suspected incident of animal cruelty, please email

Contact information 

  • Address: Public Protection Division, Islington Council, 222 Upper Street, London N1 1XR 
  • Tel: 020 7527 3222 
  • Fax: 020 7527 3228 
  • Email

Battersea Dogs and Cats Home

The lost dogs and cats line uses a central database for people who have lost or found a pet in London and matches up or reunites pets with owners. They have a contract with the police to pick up dogs from all boroughs, so many people do not realise their pet could be at Battersea.

Battersea Lost Dogs and Cats Line: 020 7627 9245. Calls cost 60 pence per minute (this charge helps run the line).

Dead animals collection service

The Cleaner Streets Programme (CSP) carry out the removal of any dead animals in public areas or wild animals on private property. They will be cleared within 24 working hours of the job being received by them. To report a dead animal to collect, please call Contact Islington on 0207 527 2000 or email

Get your dog microchipped

You are legally required to make sure your dog is:

  • microchipped
  • registered to an approved database by the time it is eight weeks old.

If you don't, you could be fined up to £500.

You must also make sure your dog's registration details are up to date. Your dog must be registered to you, not its previous owner.

If you are an Islington resident we can microchip your dog for free as part of a special scheme to make sure dog owners are responsible for their pets.

To book an appointment to get your dog microchipped, or for more information, call us on 020 7527 3222 or email us.

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  1. Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.