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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Energy

Find out how we can help you save money by cutting down on your energy and water bills.

  • Energy saving guidance

    Practical advice to help you save energy at home, lower your energy bills, improve comfort, and protect the planet.

  • Fuel and water debt

    Learn more about the support available to manage fuel debt

  • SHINE

    Our Seasonal Health Intervention Network (SHINE) is a one-stop referral system to help residents have affordable energy in safe, warm homes

  • Bunhill Heat and Power Network

    How we are providing cheaper, greener heat to homes on several estates and buildings on the Bunhill Ward

  • GreenSCIES

    A smart, integrated energy system for a low carbon future

  • THERMOS project

    EU-funded project to develop a heat network mapping and modelling tool for local authorities.

  • Energy efficiency grant for small businesses

    Apply for a grant to improve energy efficiency or reduce carbon emissions

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.