Due to COVID-19, there is a temporary disruption to our service.
For self-referrals, text 07800 006 143, you will be called back between the hours of 9am and 5pm, Monday-Friday.
For third party referrals, please use the form below, or email firstname.lastname@example.org.
We will contact all referrals and discuss the broad range of services that your client is eligible for.
- advice on saving energy and grants available for heating and insulation
- support with bills and energy debt
- 'Energy Doctor in the Home' home visiting service
- falls assessments (from the REACH Team)
- fire safety checks (from London Fire Brigade)
- air quality alerts for people with respiratory diseases (from airTEXT)
- handyperson service.
Any vulnerable resident can be referred but some services have stricter eligibility criteria.
SHINE referral questionnaire
Connect with services relating to seasonal health and wellbeing