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Our Seasonal Health Intervention Network (SHINE) is a one-stop referral system for the NHS and third sector helping them provide affordable warmth and seasonal health interventions to residents in Islington

Call the energy advice team directly on 0300 555 0195 or 0207 527 2121 for support. Our lines are open 9am-5pm, Monday-Friday. Alternatively, text 07800 006 143.

For third party referrals, please refer a client to SHINE online, or email

We will contact all referrals and discuss the broad range of services that your client is eligible for.

Interventions include:

• advice on saving energy and grants available for heating and insulation
• support with bills and energy debt
• 'Energy Doctor in the Home' home visiting service
• referrals and assessments for ECO/ECO-flex grants
• falls assessments (from the REACH Team)
• fire safety checks (from London Fire Brigade)
• air quality alerts for people with respiratory diseases (from airTEXT)
• handyperson service

Any vulnerable resident can be referred but some services have stricter eligibility criteria

Energy Company Obligation (ECO) and Flexible Eligibility (ECOFlex)

ECO is a grant scheme that provides funding to install energy efficiency measures in the homes of households that are low income and vulnerable. The scheme is open to Owner Occupiers or Private Renters only.

See the useful documents for the full list of measures available, and a list of ECO contractors that are on-boarded with Islington Council. Refer to SHINE for an assessment today.

Refer a client to SHINE online

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