If you have received a summons but cannot pay it in full
If a Liability Order has been made against you and you want to make an arrangement to clear the debt
Please have your summons/liability order or your council tax number ready. Where you can find this.
We will take into account details of your current employment and income status and you can expect a decision by email or letter within five working days.
If you leave it too late and are contacted by an Enforcement Agent (bailiff) then you will not be eligible for a repayment plan and will need to repay them what you owe. If you had a repayment plan in place for a previous year’s bill and you missed any repayments then we will be less likely to agree to a new plan. If this is the case you can call 020 7527 2111 to discuss your account.
Please note: This application will only cover the value on the most recent summons or Liability Order you have received. If you have outstanding council tax debts from previous years then you will need to make separate arrangements to repay these.
Non-payment of council tax
If you do not pay your council tax after receiving a reminder or a final notice, we will send you a summons
How we work out your bill
Your bill is based on what we know about the value of your home and any reduction you may be entitled to
Get money off your bill
Find out if you may be entitled to a reduction in your council tax payments