Who can apply
You can apply online for a repayment plan if either of these apply to you:
- You have received a summons but cannot pay it in full.
- A Liability Order has been made against you and you want to make an arrangement to clear the debt.
Who cannot apply
You are not eligible for a repayment plan if you leave it too late and are contacted by an Enforcement Agent (or bailiff). In this case, you will need to repay them what you owe.
If you had a repayment plan in place for a previous year’s bill and you missed any repayments then we will be less likely to agree to a new plan. If this is the case you can call 020 7527 2633 to discuss your account.
Apply online for a repayment plan
If you meet the eligibility criteria, apply online now.
Please have your summons/liability order, or your council tax number ready. Where you can find this.
What happens next
We will take into account details of your current employment and income status and you can expect a decision by email or letter within ten working days.
Non-payment of council tax
Find out what action we can take If you do not pay your council tax after receiving a reminder or a final notice and what you can do after getting a summons
How we work out your bill
Your bill is based on what we know about the value of your home and any reduction you may be entitled to
Get money off your council tax bill
Find out if you may be entitled to a reduction in your council tax payments
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