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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Household waste

We provide rubbish collections to all households in Islington. We have a duty of care to collect and dispose of household waste.

Residents have a duty of care to ensure waste is placed in appropriate bags and bins and put out for collection at the specified collection times. If you are handing waste over for disposal, you must ensure they have a valid waste carrier’s license and a receipt for the disposal of your items.

You can dispose of your household recycling at recycling points in your area. Please don't leave waste outside the alongside the bins if they are full or locked. This is fly-tipping and you could be issued a Fixed Penalty Notice or face prosecution.

Green waste, builders waste and bulky items and hazardous waste require separate collections. We provide a green waste and bulky waste collection service that carry a small charge. Private companies can be used, but it is the resident’s duty to make sure a registered waste carrier removes the items.

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