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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Cancel a parking permit

How to cancel an unwanted parking permit and get a refund for any months you haven't used.

You can cancel your parking permit at any time. You should do this if you:

  • are moving to a new address or moving your business to new premises in a new area of Islington
  • move out of the borough.

If you are staying in Islington, you will need to buy a new permit at your new address or premises if you still need to park at your new location.

Cancel permit

When you don't need to cancel

You don't need to cancel if you:

  • move house or your business to a different address in the same controlled parking zone (CPZ) you were in - you can just update the address in your parking account
  • are replacing your vehicle. Find out how to update your vehicle on your permit.

Refunds and admin fees

Refunds can take up to 28 days to process after we have replied to your request. We will take an admin fee of £32.80 for all refunds except for a change of vehicle.

You will receive a refund for any full months left on a permit you don't need anymore.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.