You can only use this form to make a new appointment or change an existing appointment for a repair you have already requested.
For new repairs, request a repair online.
You cannot change a repair appointment if:
- the repair is an emergency
- the repair requires specialists trades
- the appointment is in the next 24 hours
- the appointment is too close to the repair target date
To change these types of appointments, please call Housing Direct on 0800 694 3344.
Make or change a repair appointment