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Housing services unavailable from Friday 15 December – Monday 18 December

Housing Services will not be available on Friday 15 December from 3pm. During this time, a telephone service is available for emergencies. Please call our main switchboard on 020 7527 2000. 

The service will resume as usual on Monday 18 December at 9am.

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Improvement works

Search for major improvement works taking place on your estate or block:

Search for major works on your block 

This cyclical works team look at any work that may need to be carried out to council owned estates and blocks every seven to ten years. This work could include repairs or replacements of roofs, windows, brickwork and external and communal decorations.

The council’s major works programme to subject to change, either by the addition or omission of works and/or a change in timescales. The major works information on this webpage is for guidance only and is not exhaustive. Please contact Home Ownership Services if you have a query. 

Tenants pay for these works as a part of their rent. Leaseholders are likely to incur a charge for these works that can be paid off in instalments.

What information is provided about each block?

  • What works are being carried out
  • Who the constructors are
  • Start date and estimated completion date
  • Contact information
  • Information about meetings related to the works

We are committed to ensuring our residents are safe. You can find out more information about fire safety in Islington here.

Do you have a complaint about works currently taking place on site?

Please contact your Customer Care Officer. You can find their contact details in the monthly newsletter issued to residents and available to view under the newsletter tab of your block on the improvement works search. They will investigate your complaint and keep you informed. Where problems or disputes have not been resolved or if you are not happy with the outcome at any stage, the council has a formal complaints process.

Contact the Improvement Works team

You can contact the team by phone 020 7527 7468or by email.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.