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Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Contact Residential Environmental Health

Please complete the form below if you wish to report an issue for Residential Environmental Health to investigate.

If you are a council tenant you should report a repair to Housing Direct.

If you have photos of poor housing conditions that you are contacting us about please submit this form and send your photos separately to Residential.EnvH@islington.gov.uk.

Please complete these fields

Resident's details

Resident's address and contact details

Landlord, owner or management agent's details

Details of the complaint

Please answer the following questions only if you're contacting us about damp and mould in your home

If it's since you moved into the property, simply state when you moved in

Additional details

If 'Yes', please state which

E.g. how these conditions affect your household's health

Energy Advice Team