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Death of tenant

If you are the next of kin or acting on behalf of an Islington council tenant who has died please inform the local area housing office in person or by letter or telephone as soon as you can.

If you have a copy of the tenant’s death certificate please provide a copy to your local area office.

If you or someone else was living with the tenant when they died you should refer to our information about tenancy succession for information on who may be eligible to take on the tenancy.

If no one was living with the tenant and you wish to return the property to Islington Council there are a number of things you need to be aware of to end the tenancy.

Ending the tenancy

Following the death of the tenant only the Executor (person given authority in the tenant’s will to deal with their affairs) or the Administrator (person who has been given Grant of Probate for the tenant) can legally end the tenancy on behalf of the tenant. You can find out more information about this on www.gov.uk and should seek independent legal advice.

The Executor or Administrator can complete the Termination of tenancy form (available from the local area housing office) to end the tenancy. We will need to see proof that that you are the Executor or Administrator.

If there is no Executor or Administrator, the council will end the tenancy by service of a Notice to Quit on the Public Trustee.

Rent and housing benefit

Rent will continue to be charged until the tenancy has ended and the keys to the property have been returned.  Any arrears that accrue should be paid from the deceased tenant’s estate.

Please note:

If the deceased tenant was claiming housing benefit this ends immediately on their death.

Accessing the property

If no one has keys to the deceased tenant’s property, the council can issue a set of keys but only to the Executor or Administrator.

You should make arrangements to clear the property of all the deceased tenant’s furniture and personal belongings before returning the keys as if there are items left behind the council will dispose of them and will charge the tenant’s estate £290 for the cost of removal. This is called a recharge.

Returning the keys

You must return all keys to the property to the area housing office.

The receptionist will give you a receipt for the keys. Make sure it has the date and time on it and keep it safe as it is proof you have handed in your keys.

The keys you hand in should include all door and window keys to the property, any fob or communal keys and any store cupboard or garage keys.

Please leave gas or electricity keys or cards behind in the property.

Please note:  The keys must be handed into reception before 12pm on the Monday following the end of your tenancy. If the keys are received any time after this you will be charged another full week’s rent.

Further help and support

For more information about ending a tenancy after the tenant has died please speak to your local area housing office. 

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