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Some online housing services unavailable – Saturday 23 and Sunday 24 May

On Saturday 23 and Sunday 24 May, you will not be able to see your housing account details in My Islington. This includes rent balance, charges and repairs.

This is because we are carrying out some maintenance on our system. We are sorry if this affects you. If you need to check details, please sign into your account from Monday 25 May.

You can still pay rent and charges, and access other housing services online during this time.

May bank holiday services

Find out about changes to our services over the bank holiday on Monday 25 May.

There will be no rubbish or recycling collections on Monday 25 May, so collections will happen a day later than usual for that week. 

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Subletting

If you sublet your leasehold property, you must register the sublet with us. This includes short-term holiday sublets, like Airbnb.

Sublets

Register a standard sublet or confirm that a property is not sublet.

Register the sublet status of a property

Short-term and holiday lets

If you're renting your property out as short-term or holiday let, download and complete the form.

Register a short-term or holiday let (.docx)

Changing your postal address

Once you have confirmed in writing to Home Ownership services that we should contact you at a different address we will make sure that you receive the following at your contact address:

  • any letters or consultation relating to proposed improvements or works to the communal areas for which you will be expected to pay in service charges or major works charges.
  • any request to repair something in your property which is affecting our other managed property/properties, or communal areas, or any request for access for us to inspect (in urgent situations we may also send a copy to your subtenant).
  • any letters relating to anti-social behaviour or harassment being carried out by your sub-tenant.
  • any request for feedback on caretaking standards or estate communal repairs.

Occasionally we may post information through all letterboxes. This will normally be reminders about refuse arrangements or updates about emergency works where the block or estate may be temporarily without water, gas or electricity.

Contact

If you have any questions about subletting:

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.