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  3. Information governance
  4. Data protection

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Data Protection policy

Find out more about our Data Protection policy.

The General Data Protection Regulation (GDPR) and UK Data Protection legislation sets the rules and conditions which all bodies, such as Islington Council (GDPR and UK legislation calls us Data Controllers) must obey when obtaining and using information about you. GDPR also provides you with certain rights which Data Controllers must respect. 

The council’s policy about access to information and other policies are available from our policy and procedures page. Details of the types of information we hold, what we use it for and who we may share it with can be found in our privacy notices.

Islington Council is a registered Data Controller, Registration Number: Z6018243.

What are your rights?

  • To ask if we hold personal information about you
  • To ask what we use the information for 
  • To be given details of why we have the information and other organisations or persons it is shared with 
  • To know how long we will keep your data for

More details about your rights can be found on the individuals' rights page.

Authorities seeking information about individuals 

Authorities wishing to make enquiries about individuals under S29 or S35 of the Data Protection Act 1998 should direct their enquiries to FOIA@islington.gov.uk. 

Please ensure you are specific about the purpose for requesting the information and provide relevant supporting information.  

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.