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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Further discounts

There are some other circumstances that may entitle you to money off your council tax bill

  •  If you are in prison  - or are the relative of someone in prison (except those in prison for not paying their council tax or a fine).
  •  If you are a member of an armed force - either the British RAF, Army or Navy or a foreign armed force.
  •  If you are 18-19 and are still in further education.
  •  If you are an apprentice or have apprentices living with you.
  •  If you are a member of a religious community.
  •  If you have diplomatic or consular status.

Apply now

Please make sure you have your council tax account number ready. Where you can find this.

Please provide as much information as you can.

You will be contacted within 10 days.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.