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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Discretionary Council Tax Energy Rebate

Islington’s Discretionary Council Tax Energy Rebate scheme is for households who were in receipt of council tax support on 1 April 2022.

Applications for the discretionary council tax energy rebate to be paid into bank accounts are now closed.

The discretionary payment will be credited to your council tax account on or around the 31st of August 2022 and your council tax bill will be reduced by that amount. If you have a My Islington account you can check your account online.

Other help

Find out how we can help if you need further support with cost of living or other financial issues.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.