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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Anti-social behaviour policy

This policy outlines our approach to tackling anti-social behaviour and our commitment to you.

The aim of this policy is to:

  • Explain how Islington Council defines anti-social behaviour (ASB) and set out an agreed set of principles that the council applies when responding to a report of ASB.
  • Explain how and when the council will respond when a resident who is impacted by ASB contacts us for help.
  • Highlights what will happen when reported behaviour is not ASB and information on where else you can get support or guidance.
  • Explain the roles of our partners, including the police or other external organisations.

Read the anti-social behaviour policy (PDF)

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.