Skip to content

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

Town Hall icon

Changing the way we work

To make our 2030 ambitions reality, these are the seven ways we will change the way we work.

To succeed at the missions we have set ourselves and achieve our ambition of a more equal future, we need to make some basic changes in the way we work as an organisation and within the borough.

These changes are:

  • putting communities at the heart of everything we do
  • embracing innovation and disrupting the status quo
  • enabling dynamic leadership and governance
  • using communication and storytelling to connect with our residents
  • investing in a high performing workforce
  • ensuring impact for local people.

Read more about these changes in section three of the Islington Together 2030 plan, starting on page 52.

Was this information helpful?



Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.