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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Obtaining children's records

What information you can request and who can request it.

Parents rights to their children's data 

Parents do not have an automatic right to access their children’s files. If a child is old enough to give informed consent, we would be guided by their wishes. For children over the age of 12, we would ask that the child submits their own request. We will only disclose information to parents/guardians where this is in the best interests of the child and where they have provided proof of their "parental responsibility".

Access to a child’s social care file

You can apply to view your social care records if you: 

  • are an adult who was previously in care as a child or young person 
  • have parental responsibility and wish to view your child’s file
  • are a child over the age of 12 who wants to view their own file.

To apply for this information you need to complete a Subject Access Request. If you would like more information on the process, or you would like advice on submitting your request, email FOIA@islington.gov.uk.

Access to your adoption records

If you were adopted through Islington and are over 18 years old, you have the legal right to information about your adoption. More information is available on finding birth parents or adopted children. You can also call the Adoption team on 0800 073 3344.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.