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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Adult Social Care plans and strategies

An overview of how we aim to support our residents now, and how we will plan to change to meet future needs.

We want to offer care and support that:

  • is co-produced with the people who use it
  • reduces inequality and social isolation
  • builds on individual and community strengths
  • empowers people to lead independent lives, exercise choice and control, and be fully informed.

We will ensure that services are focused on meeting complex needs, as well as intervening early to prevent needs increasing and enabling everyone to be as independent as possible, for as long as possible.

Find out more about our commitment to meeting the needs of our residents through our vision, plans and strategies.

Vision

  • ASC Principles and I statements: The principles and I statements have a key role in helping us gather, listen to and act on people's experiences of care

Plans

Annual reports

Strategic commissioning

Resources for the community

  • Islington Life is a magazine for residents which connects them to events and organisations in the local community, supporting their independence and resilience.
  • Find Your Islington helps residents to serve themselves to the support they need, to retain an active and independent life.

 

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.