Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

Planning pre-application fee payment

First name

Last name

Company name

Phone number

Pre application type

LBI reference number

e.g. Q2018….

Site address

Amount to be paid

See invoice

For Pre-Application and Planning Performance Agreement payments only. You will need our Pre-Application or PPA reference number Q2018/ … (see invoice). For individual payments only.

For Planning Application payments visit planning webpage.

We will only use the data you provide for the purpose of processing this specific payment (or for the purposes of refunding this payment). Your credit card details will not be stored for future use.

Interested in how we use your data? Read our fair processing notice