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Housing services unavailable from Friday 15 December – Monday 18 December

Housing Services will not be available on Friday 15 December from 3pm. During this time, a telephone service is available for emergencies. Please call our main switchboard on 020 7527 2000. 

The service will resume as usual on Monday 18 December at 9am.

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Harvist Estate improvement works

We are planning to make some major improvements to the Harvist Estate.

We are currently undertaking surveys to provide the information we need to understand what improvement works need to be carried out to the all blocks across the Harvist Estate.

Our current survey is open until Monday 31 July 2023 on our Let's Talk Islington engagement website.

Have your say

The list of improvements to some blocks includes:

  • roof repairs and renewals
  • window repair and renewal
  • façade renewal including improving insulation
  • assessing the condition of the heating systems across the tall blocks
  • hot water storage and supply
  • landlords electrical supply including emergency lighting
  • fire safety works in communal areas.

Please note that this is not the entire list of possible improvements.

Capital Works Improvement programme update

On Thursday 27 April 2022, the Capital Works Team gave an update regarding the major works proposed across the estate. This update was part of the Estate Champions drop-in event held at the Arsenal Community Hub.

Lift renewal programme update

The programme for the replacement of the lifts in the tall blocks is progressing and we expect the works will start in November 2023. This work will affect residents in Citizen House, Hind House, Lillingston House and Talbot House.

We will be keeping one lift working in each block while the other is being replaced. However, we understand that for some people having to use stairs to access the working lift may be challenging.

We want to hear from you if you are worried about how this may impact your household. Perhaps you or a member of your family use a mobility scooter or cannot manage the stairs. Our tenancy team want to help you by choosing the best support and help we can offer you. The earlier you contact us, the better.

We would also like to hear from you if you are concerned about a vulnerable neighbour who may need our help. Please contact us at or call us on 020 7527 5300.

We have some information about the proposed works in the useful documents section.

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