Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

Land Charge team

The Local Land Charge team is a small dedicated team

Contact

General: 020 7527 3148 or 3297 - line open between 10am and 1pm, Monday to Thursday.
Email: LandSearches@islington.gov.uk
Warren Anderson: 020 7527 3148
Faznur Alom: 020 7527 3297

Address

Waste Recycling Centre
1 Cottage Road
London N7 8TP

Complaints

We try to solve any problems or mistakes the best we can as soon as possible. If you are not happy with how we have treated you, contact:

Jill McCabe
Team Manager for Local Land Charges and Street Naming and Numbering
Public Protection, Environment and Regeneration

Phone: 020 7527 4497
Email: Jill.McCabe@islington.gov.uk

Tajinder Bhambra
Business Manager
Environment and Climate Change

Phone: 07712 546 276
Email: Tajinder.Bhambra@islington.gov.uk

If you are still not happy with how we handled your complaint, contact:

Spencer Reynolds
Business Integration Manager

Phone: 020 7527 8007
Email: Spencer.Reynolds@islington.gov.uk