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Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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The housing register: apply now

You can apply to join the housing register. To do this you can complete our online form and get your points allocation right away. 

  • Apply to the housing register

    You will be able to save and come back to the form. Once you have completed the form you will be given your points right away.

You will need to have:

  • Information about your immigration status
  • National Insurance numbers
  • Details about your income and savings
  • Details of everywhere you have lived in the past 5 year

If you need help filling in the online form, you can:

If you currently live at a different address from the person you want to live with, you cannot apply online at the moment and will need to complete a paper form and send it back to us to register and assess. This process can take up to six weeks.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.