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Change to managing your housing tenancy online

To manage your housing tenancy online, you now need to use My Islington. My Islington is a new customer account that has replaced My eAccount.

Register for My Islington now and follow the instructions at the top of the My Islington homepage to access your housing account. Learn more about this change.

Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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New generation scheme

The New Generation Scheme is for the sons and daughters of council, housing association and private sector tenants living in the borough.

The New Generation Scheme is for the adult children of council, housing association and private sector tenants living in the borough.

You can apply for a studio or one bedroom property if you are a single person or a couple, or for a two bedroom property if you have up to two children. You need to have lived in Islington for at least the last five years with your parents in either a social or private tenancy and be living in Islington on the date of your application.  

Apply to the housing register

Once you have applied, you will be asked to provide proof of identity, in the form of a full birth certificate or passport and proof of address. To prove your address you must provide two documents from two different sources (for example, a gas bill and phone bill) for each of the last five years. These documents must show an address that is the same as the address you provide on the application form.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.