The service is provided by the Independent Advice Project at Islington Law Centre. It is independent of Islington Council and Partners for Improvement in Islington and all advice given is impartial and confidential.
What advice is available?
Housing advice on issues such as:
- Disrepair problems in your home
- Tenancy related problems
- Possession proceedings
- Transfer and bidding issues
Welfare rights advice on issues such as:
- Rent arrears
- Housing Benefit and Council Tax Benefit
- Welfare benefit entitlements, including pension credits and Disability Living Allowance
- How to maximise your income
Who can use the service?
Tenants and leaseholders of Islington Council can access the service. Former tenants who owe money to Islington Council or Partners for Improvement in Islington can also access the service.
Will the advice provided help me?
The Project has helped over 5,500 residents resolve money and housing problems. Surveys of the service have found that 4 out of 5 people felt the advice they received was good or very good.
Information about appointments
Appointments must be booked through Housing Tenant Services. Let us know if you need an interpreter or signer to be present during your appointment or if you need any other assistance.
We will call or send you a text reminder a couple of days before your appointment so please provide us with your telephone number when you book your appointment.
What you will need to bring
Please bring any letters or other information about your issue that might assist the advisor.
If you can't make your appointment
If you can’t make your appointment, please tell Housing Services as soon as possible. We can then arrange for someone else to be seen in your place and arrange another appointment for you if you still wish to see an advisor.