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Compliment Online Form Unavailable: 9pm to 10pm (Thursday 29 October)

Due to essential maintenance, our online compliment form will be unavailable between 9pm and 10pm (Thursday 29 October).

Please ensure you complete and submit your complaint before 9pm or after 10pm, (Thursday 29 October) when the service will be available as normal.

We apologise for any inconvenience and appreciate your patience while we carry out this work.

Complaints form unavailable from 9pm to 10pm tonight (Thursday 29 October)

You will not be able to use the complaints form between 9pm and 10pm tonight (Thursday 29 October) because of necessary updates.

Please write and send your complaint at any other time.

We're very sorry if this affects you. Thank you for your understanding.

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Complaints policies

Read our complaints policies to understand how we handle complaints. They explain how we look into complaints, how long it should take, and what you can expect from us.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.