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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Domestic Abuse Counselling

Domestic Abuse Counselling Service

The Islington Council Counselling Service is a specialist therapeutic support service for people of all genders, aged 16 and over who live in Islington and are survivors of domestic and sexual violence. We work with survivors who:

  • Have given their explicit consent to be referred to the service by a professional
  • Have been affected by domestic or sexual abuse at any point in their lives
  • This can include physical, emotional, psychological, sexual, financial abuse, coercive control, honour-based violence, FGM, stalking, prostitution, harassment and other harmful practices
  • Are able to commit to regular counselling sessions on a weekly basis at agreed times and are able to manage their time in order to attend and make appropriate childcare arrangements Solace can assist you to arrange childcare
  • Are emotionally resilient enough to manage their own safety in terms of coping with possible anxiety or emotional pain that might come up without this posing a risk to their well-being
  • Want to make changes happen for themselves and are willing to consider personal possibilities
  • Are not currently receiving counselling with another service or about to start soon
  • The counselling service is unable to provide crisis intervention support or give emergency appointments if a service user is in immediate psychological crisis and potentially at risk. If this is the case, please refer client to GP or to the appropriate Community Mental Health Team (CMHT) or in a case of immediate emergency call an ambulance on 999.

For enquiries and referrals (including self-referrals) contact:
Email: LBIslingtoncounselling@solacewomensaid.org
Tel: 020 7619 1360

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.