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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Safe Havens scheme

Safe Havens are a way for you to easily get support from local businesses, if you need help.

If you are feeling threatened, are being harassed on the street, are unwell or just in need of some help, look for the Safe Haven sign in windows. Someone in the Safe Haven will be able to help you.

You can also find Safe Havens on our interactive map.

Safe Havens can help by:

  • providing a friendly face and reassurance
  • calling the police, family or friends
  • giving you directions or public transport information.

Remember, if you are in immediate danger call the police on 999.

In Case of Emergency cards

Safe Haven 'In Case of Emergency' (ICE) cards are available from Islington Council’s community safety team for you to fill in the details of someone you would like to be contacted in an emergency. This could be anyone – a friend, relative or someone else.

You can then hand your ICE card over to someone in the Safe Haven.

To request an 'ICE' card you can:

Apply to become a Safe Haven

Public premises such as shops, cafes, pubs, libraries and other places of interest can register to be officially known as a Safe Haven.

We know that businesses care about their patrons and Islington’s residents. Becoming a Safe Haven is a way to show that anyone can go into a local business and be supported. They make explicit what most of our businesses already do and they show that, as a borough, we are all invested and care about safety and each other.

Find out about becoming a Safe Haven.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.