This statement applies to content published on the Adopt London North Portal website.
This website is run by System C on behalf of Islington Council. We want as many people as possible to be able to use this site. You should be able to:
- Change colours, contrast levels and fonts using browser or device settings
- Zoom in up to 400% without the text spilling off the screen
- Navigate most of the website using just a keyboard or speech recognition software
- Listen to most of the website using a screen reader
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- The input fields on the modal dialog do not have accessible names. Screen reader users may find it difficult to determine the purpose of the input fields on the modal dialog.
- It is possible to navigate out of the secure messages dialog using the tab key. This may be confusing for screen reader users who might find it difficult to determine which content is part of the modal dialog and which content is not part of the modal dialog.
- Validation messages are not announced by screen reading software as they appear. After inputting and submitting forms, if the form does not submit correctly, screen reader users are advised to reread the whole page from the beginning.
- Social media links do not have accessible names. Screen reader users will not be able to determine the purpose of the links.
Feedback and contact information
Feedback on our site
Please contact us if you find any problems not listed on this page, think we’re not meeting accessibility requirements or would like information in an alternative format like accessible print, large print, easy read, audio recording or Braille.
- Report it online using our contact form
- Call 020 7527 2000 or minicom 020 7527 1900
- If you use British Sign Language you can contact Islington Council using our Sign Language Interpreting Services or contact us remotely using the BSL Live service.
- Visit us in person by coming into one of our Access Islington Hubs. Islington Council’s Customer Centre and the Town Hall have audio induction loops.
We’ll consider your request and get back to you in 10 working days. Issues relating to the digital accessibility of the site will normally be looked into by the relevant service provider and the Web Services team of Islington Digital Services. Requests for alternative format will normally be dealt with by the relevant service provider and the Communications team.
Contacting the service
If due to an accessibility problem with this site you are unable to find the information that you need or submit a request please contact Adopt London North directly by telephone on 0207 527 4777.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Islington Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website has been tested against the Web Content Accessibility Guidelines version 2.2 AA standard (WCAG 2.2 AA).
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
Non-compliance with accessibility regulations
The content listed below is not accessible for the following reasons.
- The input fields on the modal dialog do not have accessible names. Screen reader users may find it difficult to determine the purpose of the input fields on the modal dialog. (WCAG 4.1.2. Name role value)
- It is possible to navigate out of the secure messages dialog using the tab key. This may be confusing for screen reader users who might find it difficult to determine which content is part of the modal dialog and which content is not part of the modal dialog. (WCAG 2.4.3 Focus order)
- Validation messages are not announced by screen reading software as they appear. After inputting and submitting forms, if the form does not submit correctly, screen reader users are advised to reread the whole page from the beginning. (WCAG 4.1.3 Status messages)
- Social media links do not have accessible names. Screen reader users will not be able to determine the purpose of the links. (WCAG 4.1.2 Name role value).
What we are doing to make this website more accessible
We have liaised with the suppliers to make this website more accessible. The supplier has made a number of accessibility changes including updating and hiding the ReCaptcha.
Preparation of this accessibility statement
This statement was prepared on 13-05-26. It was last reviewed on the 13-05-26.
This website was last tested on 13-05-26. Limited testing has been carried out by Islington Council using screen reading software. The site has also been tested by the suppliers, System C.
This accessibility statement will be reviewed on the 13-05-27.
