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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Contact the Information Governance team

Our Information Governance team works to continuously improve the way we manage our information within the organisation.

Our 'Access to Information policy' is available from our policy and procedures pageThis policy sets out how we manage requests for information, exemptions and how you can make a complaint. 
 
If you have any questions about your request or how we manage information requests, or you want to make a complaint, contact the Information Governance team:

 

 

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.