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Easter service changes

During the Easter period, some of our services will be operating slightly different hours. Our council’s bin collection schedule will change for one week starting on Friday 29 March to make sure everyone’s waste is picked up around the bank holiday.

See the full schedule and your amended rubbish and recycling collection dates and other service changes including parking and library opening times over the Easter period.

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Disabled persons' Freedom Pass

How to apply for the Freedom Pass for people with disabilities, and how to report yours as lost, stolen or faulty.

The Freedom Pass for disabled people in Islington is funded by us and gives free travel on most public transport in London 24 hours a day (after 9.30am on most National Rail services within the London area), including all day at weekends and on public holidays.

It can also be used on local bus services in England under the terms of the Concessionary Bus Travel Act 2007. The Freedom Pass scheme is managed by London Councils on behalf of all London boroughs.

Who can apply

If you live in Islington and have any of these disabilities (taken from the Transport Act 2000), you can apply for the Pass:

  • People who are blind or partially sighted
  • People who are profoundly or severely deaf
  • People without speech
  • People who have a disability, or have suffered an injury, which has left them with a substantial and long-term adverse effect on their ability to walk
  • People who do not have arms or have a long-term loss of the use of both arms
  • People who have a learning disability that is defined as 'a state of arrested or incomplete development of mind which includes significant impairment of intelligence and social functioning'
  • People who, if they applied for the grant of a licence to drive a motor vehicle under Part III of the Road Traffic Act 1988, would have their application refused pursuant to section 92 of the Act (physical fitness) otherwise than on the ground of persistent misuse of drugs or alcohol.

How to apply

You can apply online or through the application form document. 

Please telephone our Freedom Pass helpline on 020 7527 8444 or email freedom.pass@islington.gov.uk for advice.

We will assess your application and, if you are eligible, we will arrange for the Pass to be posted to you.

Applying online

If you would prefer to apply online, use the online form.

Applying with the application form document

Download the application form document and complete it. Who you send your form to depends on your age and disability.

If you have a physical disability

Please email the application form with documents to the Freedom Pass team on: freedom.pass@islington.gov.uk

If you have a severe learning disability

Please post your application form with documents to:

Freedom Pass Team
Southwood Smith Centre
11 Southwood Smith Street
London N1 0YL

Or you can phone the Freedom Pass team on: 0203 317 4850 or 0203 317 6370.

For children and young persons (under 18 years)

Please contact Children's Services on 0207 527 3366 or email: DisabledChildren.Team@islington.gov.uk.

Lost, stolen, damaged or faulty passes

Contact the Freedom Pass replacement service or email info@FreedomPass.org.

If you don't have internet access, you can:

  • visit your local library to use a computer and access the internet for free
  • call the Freedom Pass helpline on 0300 330 1433 (local call rate, Monday to Sunday, 8am to 8pm) 

If you lose or damage your Freedom Pass you will be charged £12 for a replacement.

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