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Payments and online forms unavailable from 7pm until 7:30pm

On Monday 16 February you will not be able to submit forms or make payments between 7pm and 7:30pm. We will be doing essential maintenance on our website.

This means you will not be able to do things like pay or apply for parking permits, parking tickets (PCNs), council tax and rent online or call the automated payment line (020 7527 8000).

We are very sorry about this. If you need to make a payment or do something else online, please try a different day or time.  

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Help someone with drug or alcohol problems

Advice and support if you're a family member or friend worried about someone else's drug or alcohol use.

Refer someone to treatment services

You can refer someone to free treatment services in Islington. You must have the person's consent to make a referral, including people under the age of 18.

Speak to someone about your worries

If you're worried about someone, you can get advice or have a confidential chat with these services.

Worried about an adult

Worried about a child or young person aged 12 to 21

You could also

  • speak to your GP or another health or care professional about it
  • visit your nearest Access Islington Hub for help navigating the services available

Support for your wellbeing

Living with or supporting someone with substance use needs, whether it is your child, parent, sibling, friend or another relation can also take its toll on you.

Support is available from the Better Lives Family Service. They can help with emotional, practical, and therapeutic support if you or your children are affected by a parent, a spouse, a partner, another family member, carer, or friend's use of alcohol or drugs.

Find out more about support for families by Better Lives (video).

You can also:

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.