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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

Trees icon

Report an issue with a tree

How to report an issue with a tree in Islington – such as if you are worried about a tree’s health, or if it needs pruning.

You can report an issue with a tree to us online. This includes trees on the street, in a park, or on a housing estate.  

Using our map, you can let us know exactly where the tree is using your postcode or location. This helps us locate the right tree and direct it to the right team to deal with. 

After you send your report, our team will check it and get back to you within 10 working days. We’ll let you know what we are going to do or ask for more information if we need it.  

Report an issue with a tree

We look after lots of trees in Islington. If you want to know more about how we care for them, you can read our tree policy.

Report an urgent issue with a tree 

For urgent issues, such as a fallen tree or a dangerously hanging branch, please call 020 7527 2000. 

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.