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Payment system unavailable on Wednesday 13 August, 9.30am to 3.30pm

You will not be able to make any payments online or by phone on Wednesday 13 August, 9.30am to 3.30pm, while we carry out some important work on our payment system.

This means you won't be able to pay for things like parking permits, parking tickets (PCNs), council tax and rent through our website, automated payment line (020 7527 8000) or customer services number (020 7527 2000).

We are very sorry if this affects you. If you must make a payment, please try to do it on another day if you can or after 3.30pm on Wednesday 13 August.

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Report a nuisance or abandoned vehicle

Let us know if a vehicle is blocking your way, or is dangerously or illegally parked.

If a vehicle is blocking a road or pavement, or is parked in a dangerous way, call our enforcement hotline on 020 7527 7624. It is open 24 hours a day, every day of the year.

If the vehicle is causing a different problem or in a certain place, you may have to report it another way. Use the options to find out how to report the vehicle.

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Data protection: We will handle your personal information in line with the Data Protection Act 1998 and in accordance with the council’s Fair Processing Notice.